Universal Plumbing and Sewer

I've used their services a few times for some smaller jobs. I was so impressed by their professionalism, timeliness and knowledge I chose to book them for a major waterproofing in my basement and sump discharge line replacement, I was not disappointed. My project manager Adam was on site everyday with a full crew of courteous guys working quickly and professionally. The waterproofing was a long, intense, dirty job with jackhammers, concrete, dirt and mud. Adam and his crew knocked it out ahead of schedule, stayed on top of any messes cleaning up at the end of every day and hauled away all the waste. They communicated updates with me daily and even tolerated me nosing around the job. They finished ahead of schedule, on budget and fully cleaned up. I would highly recommend to anyone who asked.

FANTASTIC!!! 10/10 recommend. Everyone from the dispatchers to the gentleman (Chris) who did the write up and estimate/scope of work to the crew (JD, Mac, Josh and Brandon) who did all the plumbing work, were amazing. Spent a lot of time answering all my questions. They worked non stop all day, to the point I was encouraging them to take a quick break (they didn’t take me up on it lol). Affordable, personable and did excellent work! Plus they cleaned up everything. The price they gave me was the price I paid too. No surprises. They also completed it within the time frame they quoted. I had my whole house re-piped (from galvanized/copper to pex) along with some other work done. Added some photos to showcase how tight their plumbing work is. Love to see it. Thanks again Universal!!

Universal plumbing might be the best service company I've ever encountered. I had to have eroded pipes under the basement concrete replaced, so multiple crews from different facets of the job had to come to my house at different points of time. Everyone from every crew was extremely nice and professional. They all were very detailed and articulate. They all seemed to know their job very well and were very well trained. The whole job went very smooth, and very fast. It was impressive. I will definitely call them first if I ever need any plumbing services. I highly recommend them.

Amazing service. Arrived same day. Technician was very courteous, and explained everything so that I could understand and make informed decisions. Additionally, he was clean. If a technician takes pride in himself he will take pride in his work. Extremely impressed and will use Universal for future needs. As a matter of fact, because of him, we asked for a quote from Universal to redo our whole bathroom.

I had been putting off calling a plumber for so long because I was dreading the cost, and any bad news that could come with it. After hiring Universal Plumbing and Sewer I will never hesitate again! They scheduled someone to come out to evaluate my issue very quickly. They are knowledgeable, honest, efficient, and fairly priced. I appreciate my experience with this company.

This is gonna be long, so bear with me. If I could give more stars I would. We could not be happier with the amazing job and professionalism this company did for us At a very stressful time, they made it easy, and actually fun. We had a very, very bad case of drain flies that were caused by corroded sewer pipes. Our whole basement had to be dug up and replaced. Our front yard also needed to be dug up and replaced. Every person we dealt with, from the first minute they answered the phone until our very last minute of the job, was over the top wonderful and they all need to be recognized for their greatness. Arthur came to do the quote and warranty work, Trisha in the office, John came out to just answer our questions in person and run through what was gonna happen, what we called the A team, Justin, Chris, Koa, Jack and chip. Adam came in to make sure everything was going great,which it was. They were polite and cleaned up everything every day they left. We can not praise them enough. So happy with every part of the job and it was a very big one. If you ever need a plumber they are the ones to call. Thank you all so much.

I had forgotten that I used Universal at my home two years ago while looking for a plumber for my son's sewer line collapse. I am so glad that I had previous experience with them and they didn't let us down on this HUGE job. Cannot say enough good words for the initial contact with Arther, to the exterior lead, Justin, site supervisor, Adam, and inside tech, Gavin (with the nice eyes, wink). These fellows, along with the rest of the crew were very professional, letting me know when they would be arriving and what work they would be doing. They wound up putting in around 40 feet of PVC while removing the old cast iron pipe that was 100 years old and had finally failed. They by far beat all of the esimates that we had been given. If you want a very fair, honest, reliable and affordable company, do not hesitate to hire Universal!

I wanted to take a moment to personally thank Bailey from Universal Plumbing for the excellent service you provided during your recent visit to my home. Your professionalism, skill, and attention to detail made a significant difference in resolving the plumbing issue. I truly appreciate your prompt response to my call and how quickly you identified and fixed the problem. It’s rare to find such reliable and knowledgeable service, and I’m grateful for your expertise and dedication. I will definitely keep your contact information handy for any future plumbing needs and will happily recommend your services to others. Thank you once again for your hard work and outstanding service.